SBS Bus Captain Throwing fist at commuter!

I been struggling if I should blog this.. But Now I guess I can, after giving a fair chances to SBSTransit for their response/defend to the incident, and I waited long enuff for their reply.

To begin with, I must bring myself back to the Saturday 2 wks back (27 Oct 2007) at around 3.30pm, when I was travelling toward Sim Lim Sq from Little India. The reasons that I decided to take a bus was because I'm running a fever and the strong sun, even for its short distance.

There I saw bus service 170 coming and I hailed the bus, it stopped. Next, I tapped my card on the reader and no sound, and I continued with 3 failed attempts before going onto the nxt reader. Finally, the reader showed "Ëntry Ok", I proceed to my seat. While I was about to sit, the Bus Captian shouted at me in Hokkien:"Hey take bus no need to pay money har.. You think your Ah Gong's Bus har..", hearing this I went forward to tell him I tapped, and sametimes showing it to him on tt faulty device which this time showed "Entry Ok" with no sound.

The Bus Captian followed up shouting at me:"If you tapped, why no sound.. You better pay cash ok.. 2 dollars." (2 dollars for 1 stop?)

I replied:" Err.. Uncle, but the reader showed "Entry OK" ."

Bus Captain continued with his yelling and fouls word.. Then, I tried to put some reason to him.. Uncle:" We should go thru this in a more civilise way, can we?"

Bus Captain:" This is my job responsibility to ensure you pay ok.. You dun pay I will scold you lo.. Is the company Instruction!"

I replied:"Err.. But it can be in a more polite way ma.. somemore I paid.."

Bus Captain:" WHAT, YOU WANT TO FIND TROUBLE!.. You WANT TO FIGHT IZZIT HAR!" (With his fist tight, and ready to throw his fist on my face)

I didn't want any trouble and gave in.. Alight shortly on the upcoming stop.

Well, I reported this to SBS for their follow up, however they not replied to me. Come to think abt it, when I was on the phone with the Mgr (Mdm Sumini), she din seem to be too interested - not listening at all, I can tell from her replies...

Disappointed with SBS..